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Lotus Rescue Protection
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Lotus Rescue Protection

Add Lotus Rescue Protection at checkout and unlock full package protection against lost, stolen or damaged items.

How do I report an issue or get a refund with Route?

Click here to file a claim!. Detailed Instructions. 1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email). 2. Enter your email and order number, click next. 3. Select the items you would like to file for

How can I track my deliveries on the Route mobile app?

You can view your deliveries in the Route mobile app to get a real-time view of where all of your packages are. On the MAP screen, you can swipe through cards or zoom into the map to see where packages are in-transit. Tap on a card to open up the Ord

Why do I need Route Package Protection?

Route offers you "peace of mind" package protection for all of your orders at an affordable price. The cost to you - to fully protect your package in the event that it is lost, damaged, or stolen - is calculated based on the subtotal of the order and

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