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Lotus Package Protection

Add Lotus Package Protection Protection at checkout and unlock full package protection against lost, stolen or damaged items.

How do I report an issue or get a refund with Route?

Click here to file a claim!. Detailed Instructions. 1. Go to the Route Resolve Center (via the Route app or web link from your order confirmation email). 2. Enter your email and order number, click next. 3. Select the items you would like to file for